We are currently seeking a full-time Personal Lines Customer Service Representative to join our team. The ideal candidate will have at least 2 years of insurance and customer service experience, hold their property & casualty license, and be able to provide excellent customer service to our current clients and prospects. Our company values insurance professionals who want long term employment with a family owned and operated company dedicated to the communities we serve.
RESPONSIBILITIES:
- Provide quality, professional service to clients in all aspects of their insurance needs including renewal marketing, processing policy change requests, and answering questions in a timely manner
- Collaborate effectively with clients, carrier representatives, underwriters, and business partners
- Responsible for account rounding, quoting, and new business development
- Review and compare insurance products and coverages
REQUIREMENTS:
- Excellent customer service skills
- Computer proficient, AMS 360 experience is a plus
- Ability to multi-task while maintaining a high level of accuracy and attention to detail
- Ability to work effectively both independently and as part of a team
- 3 years of personal lines experience
- NH P&C license (preferred)
- If not already licensed, attain a Property & Casualty license in the required time
BENEFITS:
- Paid time off
- Health insurance
- 401k
- Continuing education opportunities
If you are interested in working for Massin Insurance, please submit your resume and cover letter to:
or mail to:
The Frank Massin Agency
32 NH Route 119W
Fitzwilliam, NH 03447
